Customer: any professional or individual within the meaning of Articles 1133 et seq of the Civil Code, or any legal entity who visits the Website covered by these general terms and conditions.
Services: https://adhoc-hd.be/ offers its Customers:
Content: all elements forming the information present on the Website, notably texts, images and videos.
Customer information: hereafter ‘Information’, which refers to all personal information likely to be held by https://adhoc-hd.be/ to manage your account, manage the customer relationship and for analysis and statistical purposes.
User: An Internet user who visits and uses the website mentioned.
Personal data: ‘Information that allows, in any form whatsoever, directly or not, the identification of the individuals to which it relates’ (Article 4 of Law no. 78–17 of 6 January 1978).
The terms ‘personal data’, ‘data subject’, ‘subcontractor’ and ‘sensitive data’ have the meanings defined in the General Data Protection Regulation (GDPR: no. 2016–679)
1. Presentation of the website.
Under Article 6 of Law no. 2004–575 of 21 June 2004 concerning Confidence in the Digital Economy, users of the https://adhoc-hd.be/ website are advised of the identity of the different parties involved in the website:
Owner: AD-HOC HD SRL – Meidoornlaan 2 9320 Aalst
Publication manager: Haeck David – firstname.lastname@example.org
Webmaster: ID Agency SPRL – email@example.com
Host: ID Agency SPRL – Tribezone, 26 4890 Thimister-Clermont +32 (0) 495 59 50 33
Data Protection Officer: Haeck David – firstname.lastname@example.org
2. General terms and conditions of use for the website and the services offered.
The Website is protected by the provisions of the Intellectual Property Code and applicable international regulations.
The Client may not reuse, transfer or exploit all or part of the Website’s elements or works for their own purposes.
Use of the https://adhoc-hd.be/ website implies full and entire acceptance of the general terms and conditions of use outlined below. These terms and conditions of use may be amended or supplemented at any time; therefore, users of the https://adhoc-hd.be/ website are invited to consult them regularly.
This website is generally accessible to users at all times. However, unavailability due to technical maintenance may be decided by https://adhoc-hd.be/ at any time, with every effort being made to inform users of the relevant dates and times beforehand.
The https://adhoc-hd.be/ website is regularly updated by https://adhoc-hd.be/. Similarly, the legal notices may be amended at any time: they are binding on the user, who is invited to refer to them as often as possible to ensure they are aware of them.
3. Description of the services provided.
The https://adhoc-hd.be/ website aims to provide information regarding the company’s activities.
https://adhoc-hd.be/ makes every effort to ensure that the information presented on https://adhoc-hd.be/ is as accurate as possible. However, it may not be held responsible for omissions, inaccuracies and out-of-date information, whether these are its own responsibility or the work of third-party partners who provide it with this information.
All the information provided on the https://adhoc-hd.be/ website is indicative and is subject to change. In addition, the information appearing on the https://adhoc-hd.be/ website is not exhaustive. It is provided subject to amendments made after its publication online.
4. Contractual limitations on technical data.
The website may not be held liable for any material damage caused by use of the website. In addition, the user of the website agrees to access the website using modern equipment, which doesn’t contain viruses and with an up-to-date, latest-generation browser
The https://adhoc-hd.be/ website is hosted by a service provider within the European Union, in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016–679)
The aim is to provide a service that ensures the best accessibility rate. The host guarantees a continuous service 24 hours a day, all year round. However, it reserves the right to interrupt the hosting service for periods that are as short as possible, notably for the purposes of maintenance, improvements to its infrastructure, faults with its infrastructure or if the Services generate abnormal traffic.
https://adhoc-hd.be/ and the host may not be held liable in the event of a malfunction of the Internet network, phone lines or IT and telephone equipment, in particular when this is related to congestion on the network preventing access to the server.
5. Intellectual property and forgery.
https://adhoc-hd.be/ is the owner of the intellectual property rights and holds the usage rights to all the elements accessible on the website, notably text, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the website, regardless of the method or process used, is prohibited without prior written authorisation from: https://adhoc-hd.be/.
Any unauthorised use of the website or of any of its elements shall be considered forgery and punished in accordance with the provisions of Articles L. 335-2 et seq of the Intellectual Property Code.
6. Liability limitations.
https://adhoc-hd.be/ acts as publisher of the website. https://adhoc-hd.be/ is responsible for the quality and accuracy of the Content it publishes.
https://adhoc-hd.be/ may not be held liable for direct and indirect damage caused to the user’s equipment when accessing the https://adhoc-hd.be/ website and resulting either from use of equipment that does not satisfy the specifications set out in point 4 or the appearance of a bug or incompatibility.
https://adhoc-hd.be/ may not be held liable for indirect damages (such as loss of business or loss of opportunity) resulting from use of the https://adhoc-hd.be/ website.
Users are provided with interactive spaces (possibility of asking questions in the contact space). https://adhoc-hd.be/ reserves the right to delete, without prior notice, any content posted in these spaces which violates the applicable legislation in France, specifically data-protection provisions. https://adhoc-hd.be/ also reserves the right to hold the user civilly and/or criminally liable, notably in case of messages of a racist, slanderous, defamatory or pornographic nature, regardless of the media used (text, photo, etc.).
7. Management of personal data.
The Client is informed of the regulations concerning marketing communication, the Law of 21 June 2014 concerning Confidence in the Digital Economy, the Data Protection Law of 6 August 2004 and the General Data Protection Regulation (GDPR: no. 2016–679).
7.1 Parties responsible for collecting personal data
For the Personal Data collected in the context of creating the User’s personal account and their browsing on the Website, the party responsible for processing Personal Data is: AD-HOC HD SRL. https://adhoc-hd.be/ is represented by Haeck David, its legal representative
As data controller for the data it collects, https://adhoc-hd.be/ agrees to comply with the legal provisions in effect. It is the Client’s responsibility to establish the purposes of its data processing, to provide its prospective clients and clients, from the collection of their consent, with complete information on the processing of their personal data and to maintain an accurate record of the processing carried out.
Each time that https://adhoc-hd.be/ processes Personal Data, https://adhoc-hd.be/ takes every reasonable measure to ensure the relevance of the Personal Data to the purposes for which https://adhoc-hd.be/ processes said data.
7.2 Purpose of the data collected
https://adhoc-hd.be/ is likely to process all or some of the data:
• to allow browsing on the Website and manage the traceability of the services ordered by the user: data on connection to, and use of, the Website, billing, order history, etc.
• to prevent and combat computer fraud (spamming, hacking, etc.): IT equipment used for browsing, IP address, password (hashed)
• to improve browsing on the Website: connection and usage data
• to conduct optional satisfaction surveys on https://adhoc-hd.be/: email address
• to carry out communication campaigns (SMS, email): phone number, email address
https://adhoc-hd.be/ does not sell your personal data and said data is only used when necessary or for statistical or analysis purposes.
7.3 Right of access, correction and opposition
In accordance with current European regulations, Users of https://adhoc-hd.be/ have the following rights:
• right of access (Article 15 of the GDPR) and correction (Article 16 of the GDPR), updating, completeness of User data, right to block or delete personal User data (Article 17 of the GDPR) when this is inaccurate, incomplete, equivocal, expired or if the collection, use, communication or conservation thereof is prohibited
• right to withdraw consent at any time (Article 13–2c of the GDPR)
• right to limit the processing of User data (Article 18 of the GDPR)
• right to oppose the processing of User data (Article 21 of the GDPR)
• right to the portability of data that Users have provided, when this data is the subject of automated processing, based on their consent or a contract (Article 20 of the GDPR)
• right to decide on the outcome of User data after their death and to choose to whom https://adhoc-hd.be/ should communicate (or not) this data, possibly to a previously designated third party
As soon as https://adhoc-hd.be/ becomes aware of the death of a User, and if no additional instructions are provided, https://adhoc-hd.be/ agrees to destroy their data, unless the conservation of this data is necessary for evidentiary purposes or to satisfy a legal obligation.
If the User wishes to know how https://adhoc-hd.be/ uses their Personal Data, or to rectify it or oppose its processing, the User may contact https://adhoc-hd.be/ in writing to the following address:
AD-HOC HD SRL – DPO, Haeck David
Meidoornlaan 2 9320 Aalst.
In this case, the User must indicate the Personal Data that it would like https://adhoc-hd.be/ to correct, update or delete, and prove their identity with a copy of an identifying document (identity card or passport).
Requests for the deletion of Personal Data shall be subject to the obligations imposed on https://adhoc-hd.be/ by the law, notably in terms of the conservation or storage of documents. Finally, Users of https://adhoc-hd.be/ may file a complaint with the supervisory authority and, in particular, the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
https://adhoc-hd.be/ is prohibited from processing, hosting or transferring the information collected about Customers to a country located outside the European Commission or a country recognised as being “unsuitable” by the European Commission without informing the Customer beforehand. https://adhoc-hd.be/ remains free to choose its technical and commercial subcontractors, provided that they present sufficient guarantees regarding the requirements of the General Data Protection Regulation (GDPR: no. 2016–679).
https://adhoc-hd.be/ undertakes to make every effort to maintain the security of information and, in particular, to ensure that it is not communicated to unauthorised individuals. However, if an incident affecting the integrity or confidentiality of the Customer’s information is brought to the attention of https://adhoc-hd.be/, it shall inform the Customer of this as soon as possible and advise them of any corrective measures taken. In addition, https://adhoc-hd.be/ does not collect ‘sensitive data’.
The User’s Personal Data may be processed by subsidiaries of https://adhoc-hd.be/ and subcontractors (service providers) exclusively for the purposes set out in this policy.
Within the limit of their respective powers, and for the purposes outlined below, the main parties likely to have access to https://adhoc-hd.be/ Users’ data are our customer service agents.
8. Incident notification
No matter how much effort is made, no method of online transmission and no electronic-storage method is completely secure. Therefore, we cannot guarantee absolute security.
If we become aware of a security breach, we shall notify the affected users so that they may take the appropriate measures. Our incident-notification procedures are in line with our national and European legal obligations. We undertake to inform our customers of any issues relating to the security of their account and to provide them with all the necessary information to help them comply with their regulatory reporting obligations.
No personal data concerning the user of the https://adhoc-hd.be/ website is published, exchanged, transferred, assigned or sold on any medium whatsoever to third parties without the knowledge of the user. Only the takeover of https://adhoc-hd.be/ and its rights would allow the transmission of said information to any buyer, who would in turn by subject to the same data conservation and amendment obligation towards the user of the https://adhoc-hd.be/ website.
In order to guarantee the security and confidentiality of Personal Data and Personal Health Data, https://adhoc-hd.be/ uses networks that are protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.
When processing Personal Data, https://adhoc-hd.be/ takes every reasonable measure to protect said data against loss, misuse, unauthorised access, or any disclosure, alteration or destruction.
9. Hyperlinks, cookies and tags
https://adhoc-hd.be/ contains a number of hyperlinks to other websites, which are implemented with the authorisation of https://adhoc-hd.be/. However, https://adhoc-hd.be/ is unable to verify the content of the websites visited in this way and, therefore, assumes no liability for said content.
Unless you choose to disable cookies, you accept that the website may use them. You may disable these cookies at any time for free, using the disabling options available to you, which are outlined below, knowing that this may limit or prevent access to all or part of the Services offered by the website.
A ‘cookie’ is a small data file sent to the User’s browser and saved on the User’s terminal (e.g. computer, smartphone), (hereafter ‘Cookies’). This file contains information such as the User’s domain name, the User’s internet access provider, the User’s operating system and the date and time on which they accessed the site. Cookies do not damage the User’s terminal.
https://adhoc-hd.be/ is likely to process the User’s data relating to their visit to the Website, such as the pages browsed and the searches carried out. This information allows https://adhoc-hd.be/ to improve the content of the Website and the User’s browsing.
Cookies facilitate browsing and/or the provision of services offered by the Website; the User may configure their browser to decide whether or not they want to accept them, so that Cookies are saved on their terminal, or whether they want to reject them either systematically or depending on their issuer. The User may also configure their browser software so that they are asked about the acceptance or refusal of cookies intermittently, before a Cookie is stored on their terminal. https://adhoc-hd.be/ informs the User that, in this case, some features of their browser software may not be available.
If the User refuses for Cookies to be saved on their terminal or browser, or if the User deletes Cookies that have been saved, the User is advised that their browsing and experience on the Website may be restricted. This may also be the case if https://adhoc-hd.be/ or one of its providers cannot recognise, for technical-compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be accessing the internet.
https://adhoc-hd.be/ waives any liability for any consequences related to the impaired functioning of the Website and any services offered by https://adhoc-hd.be/ as a result of (i) the refusal of Cookies by the User, or (ii) https://adhoc-hd.be/ being unable to save or consult the Cookies required for its functioning due to the User’s choices. Each browser is different when it comes to managing Cookies and User preferences. The browser’s help menu describes how the User may change their preferences relating to Cookies.
The User may choose to express or modify their Cookies preferences at any time. https://adhoc-hd.be/ may also make use of the services of external providers to help it collect and process the information outlined in this section.
These types of cookies are only placed on your terminals in you consent to this by continuing to browse the https://adhoc-hd.be/ website or mobile application. However, the User may withdraw their consent to the placement of these types of cookies by https://adhoc-hd.be/ at any time.
Article 9.2. INTERNET TAGS
https://adhoc-hd.be/ may use Internet tags (also called tags or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a specialist web-analysis partner, which is likely to be located (and thus to store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed in online ads that allow internet users to access the Website and on different pages of the Website.
This technology allows https://adhoc-hd.be/ to assess visitor responses to the Website and the effectiveness of any actions (e.g. the number of times a page is opened and the information consulted), as well as the use of this Website by the User.
The external provider may collect information about visitors to the Website and other Websites thanks to these tags, create reports on the Website’s activity for https://adhoc-hd.be/ and provide other services relating to the use of the the Website and the internet.
10. Applicable law and jurisdiction
Any dispute related to the use of the https://adhoc-hd.be/ website is subject to Belgian law.
Except in cases where the law does not allow this, exclusive jurisdiction is awarded to the competent courts of Aalst.